How long in advance do I need to book my shipment?

 

How long it takes for my shipment to reach destination via ocean?

 

Why does it take so long?

 

What documentation I need to prepare when shipping cargo?

 

Is my car insured while in transit overseas?

 

Can I insure my shipment with you and how much it costs?

 

Who will load my cargo and can I be present during loading?

 

How will my car be shipped?

 

How many cars you can load in the container?

 

How do I pick up my cargo at destination?

 

I need to move out from the US in another oversea State.

  Can you deliver container to my address where I would load it?

 

What documentation I need to present at destination to pick up my cargo?

 

Do I pay import duties and taxes?

 

Do I need a driving license in a foreign country?

 

Can I track my container on Internet?

 

 

 

Q: How long in advance do I need to book my shipment?

 

A: We recommended that you book your shipmeny at least two weeks in advance. Some brokers and carriers can accommodate shorter notice.

 

 

Q: How long it takes for my shipment to reach destination via ocean?

 

A: Depending on a particular destination location:

Germany and ports in North Europe transit time is about 2 weeks;

Ports in Adriatic, including Rijeka, Ploce and Bar takes between 25 and 40 days.

For additional inland transit to Belgrade or Sarajevo for example, please add another 5-7 days.

 

 

Q: Why does it take so long?

 

A: All transit times are based on estimates. Many factors go into length of time it takes to reach destination, including high or low season, customs clearance, conditions at sea etc.

Generally, our container are shipped every about 10 days, or more frequently during high season. Customs clearance takes about 3-5 days, actual sailing time is about 3 weeks. Once at destination, it might take another 1-3 days to clear paperwork and release cargo.

 

 

Q: What documentation I need to prepare when shipping cargo?

 

A: Everyone is required to fill out our shipping form. If shipping car, motorcycle or boat, it is necessary to have vehicle TITLE (without lien). If shipping personal effects, you will be required to provide manifest, detailing contents of your cargo.

You will also need a photo copy of your drivers license and sometimes a bill of sale is also required.      

If your shipment value exceeds $2,500.00, we are required to collect your SS# (for individual) or Tax ID# (for companies).

 

 

Q: Is my car insured while in transit overseas?

 

A: Shipping companies are required to carry insurance, but by law are not liable for more than $500 per vehicle. We strongly recommend that you purchase your own insurance policy.

 

There are two types of shipping insurance you will want to consider:

 

(1) Total Loss covers your vehicle in the event of theft, fire, or accident on the boat and during transit,

     but does not cover damage to the vehicle.

(2) Full Coverage covers full value of your vehicle which includes protection for any damage incurred

     during shipping.

 

 

Q: Can I insure my shipment with you and how much it costs?

 

A: Yes. When you fill out shipping form, please indicate that you require your cargo to be insured. Cost of insuring your cargo is 1.6% of declared value of your shipment.

 

 

Q: Who will load my cargo and can I be present during loading?

 

A: Your cargo will be loaded in our warehouse. You can be present during loading process provided that you comply with safety instructions.

 

 

Q: How will my car be shipped?

 

A: You have two options for shipping your car overseas.

 

Roll On Roll Off (RO/RO) and container shipping:

Roll On Roll Off is the least expensive, but it requires the most effort on your part.

Container shipping is more secure and  managed by our proffessional stuff.

 

 

Q: How many cars you can load in the container?

 

A: Depending on the size of your car we can load 2-3 vehicles per container. We never try to load 4 cars in one container unit. Our loading procedures ensure maximum safety and security for your cargo during transport. We take extra steps to brace your cargo and make extra strong platforms (if those are needed).

 

 

Q: How do I pick up my cargo at destination?

 

A: Depending on destination point, you will be given contact info for our local agent, who will guide you through necessary customs procedures and safe unloading of your cargo.

 

 

Q: I need to move out from the US in another oversea State.

    Can you deliver container to my address where I would load it?

 

A: Yes. We can arrange container to be delivered to your address and delivered to your final destination. This service is door-to-door. Please contact us for detailed instructions and price quote.

 

 

Q: What documentation I need to present at destination to pick up my cargo?

 

A: Passport, immigrant certificate, detailed packing list with value of contents. Once we load your cargo, you will be provided copy of dock receipt, along with booking and container number. If shipping auto, upon customs clearance we will mail you back the title. At destination, our local agent will have all information about your shipment.

Their may be other items required to pick up depending on the country you are shipping to. Contact the embassy of the country shipping to for more details.

 

 

Q: Do I pay import duties and taxes?

 

A: You may be subject to import duties, taxes, doc fees, and off loading fees depending on the country and port you and shipping to. Each and every country has different laws so we urge you to contact the embassy of the country concerned to clarify matters. We will be available to advise you on some countries.

 

 

Q: Do I need a driving license in a foreign country?

 

A:  American Driverís License will be sufficent in Europe. You can drive on your American Plates in a foreign country until they expire, when you will be required to renew your plates in the country of residence.

 

 

Q: Can I track my container on Internet?

 

A: Yes. You can follow link on our website for Cargo Tracking where based on your booking and container number you can trace your cargo.

 

 

 

Please call us or email us with any questions

you might have regarding your shipping needs!

 
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