How long in advance do I need to book my shipment?
How long it takes for my shipment to reach destination via
Why does it take so long?
What documentation I need to prepare when shipping cargo?
Is my car insured while in transit overseas?
Can I insure my shipment with you and how much it costs?
Who will load my cargo and can I be present during loading?
How will my car be shipped?
How many cars you can load in the container?
How do I pick up my cargo at destination?
I need to move out from the US in another oversea State.
you deliver container to my address where I would load it?
What documentation I need to present at destination to pick
up my cargo?
Do I pay import duties and taxes?
Do I need a driving license in a foreign country?
Can I track my container on Internet?
Q: How long in
advance do I need to book my shipment?
A: We recommended that you book your shipmeny at least two
weeks in advance. Some brokers and carriers can accommodate
Q: How long it
takes for my shipment to reach destination via ocean?
A: Depending on a particular destination location:
Germany and ports in North Europe transit time is about 2
Ports in Adriatic, including Rijeka, Ploce and Bar takes
between 25 and 40 days.
For additional inland transit to Belgrade or Sarajevo for
example, please add another 5-7 days.
Q: Why does it
take so long?
A: All transit times are based on estimates. Many factors go
into length of time it takes to reach destination, including
high or low season, customs clearance, conditions at sea
Generally, our container are shipped every about 10 days, or
more frequently during high season. Customs clearance takes
about 3-5 days, actual sailing time is about 3 weeks. Once
at destination, it might take another 1-3 days to clear
paperwork and release cargo.
documentation I need to prepare when shipping cargo?
A: Everyone is required to fill out our shipping form. If
shipping car, motorcycle or boat, it is necessary to have
vehicle TITLE (without lien). If shipping personal effects,
you will be required to provide manifest, detailing contents
of your cargo.
You will also need a photo copy of your drivers license and
sometimes a bill of sale is also required.
If your shipment value exceeds $2,500.00, we are required to
collect your SS# (for individual) or Tax ID# (for
Q: Is my car
insured while in transit overseas?
A: Shipping companies are required to carry insurance, but
by law are not liable for more than $500 per vehicle.
We strongly recommend that you purchase your own insurance
There are two types of shipping insurance you will want to
(1) Total Loss covers your vehicle in the event of theft,
fire, or accident on the boat and during transit,
not cover damage to the vehicle.
(2) Full Coverage covers full value of your vehicle which
includes protection for any damage incurred
Q: Can I insure
my shipment with you and how much it costs?
A: Yes. When you fill out shipping form, please indicate
that you require your cargo to be insured. Cost of insuring
your cargo is 1.6% of declared value of your shipment.
Q: Who will load
my cargo and can I be present during loading?
A: Your cargo will be loaded in our warehouse. You can be
present during loading process provided that you comply with
Q: How will my
car be shipped?
A: You have two options for shipping your car overseas.
Roll On Roll Off (RO/RO) and container shipping:
Roll On Roll Off is the least expensive, but it requires the
most effort on your part.
Container shipping is more secure and managed by our
Q: How many cars
you can load in the container?
A: Depending on the size of your car we can load 2-3
vehicles per container. We never try to load 4 cars in one
container unit. Our loading procedures ensure maximum safety
and security for your cargo during transport. We take extra
steps to brace your cargo and make extra strong platforms
(if those are needed).
Q: How do I pick
up my cargo at destination?
A: Depending on destination point, you will be given contact
info for our local agent, who will guide you through
necessary customs procedures and safe unloading of your
Q: I need to
move out from the US in another oversea State.
deliver container to my address where I would load it?
A: Yes. We can arrange container to be delivered to your
address and delivered to your final destination. This
service is door-to-door. Please contact us for detailed
instructions and price quote.
documentation I need to present at destination to pick up my
A: Passport, immigrant certificate, detailed packing list
with value of contents. Once we load your cargo, you will be
provided copy of dock receipt, along with booking and
container number. If shipping auto, upon customs clearance
we will mail you back the title. At destination, our local
agent will have all information about your shipment.
Their may be other items required to pick up depending on
the country you are shipping to. Contact the embassy of the
country shipping to for more details.
Q: Do I pay
import duties and taxes?
A: You may be subject to import duties, taxes, doc fees, and
off loading fees depending on the country and port you and
shipping to. Each and every country has different laws so we
urge you to contact the embassy of the country concerned to
clarify matters. We will be available to advise you on some
Q: Do I need a
driving license in a foreign country?
A: American Driverís License will be sufficent in Europe.
You can drive on your American Plates in a foreign country
until they expire, when you will be required to renew your
plates in the country of residence.
Q: Can I track
my container on Internet?
A: Yes. You can follow link on our website for Cargo
Tracking where based on your booking and container number
you can trace your cargo.
Please call us or email us with any questions
you might have
regarding your shipping needs!